Responsible Gaming
Our Commitment to Responsible Gaming
At Kingdom Casino, we are committed to promoting responsible gaming practices. Gambling should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. We encourage all players to gamble within their means and to seek help if their gaming becomes problematic.
Age Verification
Kingdom Casino is strictly for players aged 18 years and over, or the legal gambling age in your jurisdiction in Aotearoa New Zealand. We take age verification seriously and reserve the right to request proof of age at any time. If you are under the legal gambling age, you must not use this service.
Warning Signs of Problem Gambling
Do you recognise any of the following warning signs in your own behaviour? If so, please seek help immediately:
- Chasing losses by gambling more to recover money you've lost
- Gambling with money intended for bills, rent, food, or other essentials
- Hiding or lying about the amount of time or money you spend gambling
- Feeling anxious, irritable, or restless when not gambling
- Borrowing money to gamble or to pay off gambling debts
- Neglecting family, work, education, or other important responsibilities
- Using gambling as a way to escape problems or negative emotions
- Unsuccessful attempts to reduce or stop gambling
- Experiencing financial difficulties due to gambling
- Friends or family expressing concern about your gambling habits
Self-Help Tools & Limits
Kingdom Casino provides a range of tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose during a session or time period
- Reality Checks: Receive regular reminders about how long you have been playing and how much you have spent
- Time-Out: Take a temporary break from gambling for a period you specify (hours, days, or weeks)
- Self-Exclusion: Permanently or temporarily exclude yourself from Kingdom Casino and affiliated sites
To access these tools, please contact our customer support team or visit your account settings.
Support Organisations & Resources
If you or someone you know is struggling with gambling, help is available. Please reach out to one of these organisations:
New Zealand
- Problem Gambling Foundation – Free confidential support for problem gambling in Aotearoa New Zealand
www.problemgambling.org.nz
Helpline: 0800 664 262 (free and confidential) - Gambling Helpline – Te Pīkitanga – Culturally-informed support services
Phone: 0800 006 886
International Resources
- GamCare (United Kingdom) – Support and information about problem gambling
www.gamcare.org.uk - GamStop (United Kingdom) – National self-exclusion scheme
www.gamstop.co.uk - Gambling Help Online (Australia) – Counselling and support
www.gamblinghelponline.org.au - Responsible Gambling Council (Canada) – Education and resources
www.responsiblegambling.org - National Council on Problem Gambling (United States) – Helpline and resources
www.ncpgambling.org
1-800-GAMBLER (1-800-426-2537)
If You Need Help
If you are experiencing problems with gambling, please do not hesitate to seek help. There is no shame in asking for support. Contact one of the organisations listed above, speak to your doctor, or reach out to a trusted friend or family member. Help is available 24/7, and all services are free and confidential.
Your wellbeing is our priority. If you have a gambling problem, please stop and seek help today.